The role of the Service Team Assistant is to provide support advice and guidance for families referred into our service.
DUTIES AND RESPONSIBILITIES OF THIS POST:
- Coordinate the PA and Day services.
- Manage MAIN’s PA service including staff rotas and supervisions
- Schedule PA inspections alongside Service Team Supervisor/Manager
- Schedule day services inspections in liaison with Service Team Supervisor
- Ensure ROPAs are completed with adequate detail in accordance with local authority requirements
- Ensure that evaluation forms are given and returned from parents/carers and service users twice yearly (or in accordance with local authority requirements)
- Ensure that feedback from evaluations is passed on to Service Team Manager for action if necessary
- Manage MAIN’s adult day service provision including staffing, rotas and supervisions
- Ensuring quality delivery of service, inspections and transport
- Responsible for all referrals for PA and day services and that they are processed in a timely fashion in accordance with the referral tracker
- Deal swiftly with referrals and ensuring service users start in relevant services within agreed deadlines.
- Manage a caseload and co-work cases in line with the needs of the charity and professional practice procedures and standards.
- Assess and record the views of those we support are taken into account and reflected in the appropriate package delivery.
- Complete monitoring of records to ensure data is not overlooked or missed.
- Be prepared to work in a variety of locations to support families, this may include a person being supported at home.
- Attend and participate in a variety of review and service meetings for service users or arrange for another member of the Service Team to attend.
- Collaborate with other practitioners and agencies in a positive, professional and proactive manner.
- To act collaboratively should areas of concern arise by following the safeguarding policies of the charity and relevant best practice in this area.
- Participate in training and development activities to maintain and update relevant skills and knowledge.
MAIN – Taking Autism Personally (MAIN) was established in 2002 to offer specialist support and advice to parents of children on the Autism Spectrum. The organisation has grown considerably and now offers not only advice, but short break services to children and young people with autism but also with a wide range of other complex needs, we offer specialist training both to professionals and parents/carers and adults themselves with additional needs, specialist information advice and guidance, signposting, one to one community support for adults and children’s (known as PA support), an all-age alternative education provision along with post diagnostic support to adults on the autism Spectrum in County Durham.
Contact
Gina Spence
01642 608012
gspence@iammain.org.uk
Related files
The closing date for this job is 4 May 2022 - 12:00pm.