This page contains useful advice and information for anyone involved in helping respond to the COVID-19 outbreak in Middlesbrough and join in the #BoroResponse. It will be continually updated, and we recommend you sign up for our regular ebulletins which will become more frequent.
Contact us - To send us information please email boro.response@mvdauk.org.uk or tag us on Twitter @MVDANews and hashtag #BoroResponse
- Help for groups and organisations
- I need help
- I can offer help
Register your local group organising aid
Covid-19 Mutual Aid Local Groups are small groups of people setting up independently in communities to support vulnerable people in their local area through the outbreak. Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid.
Middlesbrough Covid-19 Mutual Aid Group
We are compiling a list of local groups offering specific help with delivering supplies to people isolated, befriending, transport and volunteers. If your group can offer such services get in touch at general@mvdauk.org.uk
Advice for your organisation
NCVO is an excellent page of resources and advice, regularly updated, to help you decide what steps you may need to take.
Charity Digital on communications, planning and offering reassurance and clarity to staff.
How to work remotely in a time of crisis on Civil Society blog.
Sick leave and rights guidance from Acas.
Advice to service users in a variety of languages
Doctors of the World have produced Coronavirus (Covid 19) advice for patients in a range of languages. There is also an easy read guide and photo poster.
Policies for those continuing doing in-person support work
Looking for help?
Extremely vulnerable people with a medical condition are being asked to register for government support in accessing essential supplies such as food deliveries.
Middlesbrough Council is arranging support to match people in need of help with a volunteer in your area.
If you want to talk to someone, you can call them on 01642 729777, or email volunteering@middlesbrough.gov.uk
You can also join the Middlesbrough Covid-19 Mutual Aid Facebook Group which is offering help and services from local people and businesses.
Local Foodbanks
Middlesbrough Foodbank is still currently open (18th March) but running low on stock and asking for donations, especially of tinned goods. They also require more volunteers due to many of their regulars being the older high-risk categories.
COVID-19 Community groups
Find your nearest COVID-19 Mutual Aid group with a map feature.
Homeless/rough sleepers in Middlesbrough
There is a freephone helpline number from the Council for any residents homeless/rough sleeping or potentially homeless: 0800 1303667
Mental Health and wellbeing
Middlesbrough Stockton and Mind have closed their office but are still offering telephone and virtual support. Nationally they have published a guide to help while isolated.
Victim Services
Victim services are still operating across Cleveland. The below services provide support for domestic abuse, sexual violence and illegal cultural harms like forced marriage, honour based violence and FGM. Please give them a call if you are in need of help.
Council support and information
Council dedicated Covid-19 webpage
There is also a Facebook and Twitter page to support residents and businesses.
I want to help
NHS asking for volunteer responders
The volunteers are needed for delivering food and medicines, driving patients to appointments and phoning the isolated.
The scheme is one of a number aimed at relieving pressure on the NHS.
Sign up as an NHS Volunteer Responder
Middlesbrough Council is registering people who are able to help in the following ways:
- Shopping
- Preparing meals
- Walking/taking care of pets
- Listening and giving emotional support
- Health advice
- With transport
Register yourself to offer help with the Council
You can also join the Middlesbrough Covid-19 Mutual Aid Facebook Group which is offering help and services from local people and businesses and for those who also need help.
Middlesbrough Foodbank is open but running low on stock and asking for donations, especially of tinned goods. They also require more volunteers due to many of their regulars being the older high-risk categories.
Looking out for your neighbours
The simplest thing everyone can do right now is look out for their neighbours and offer help with shopping and other errands.
It's not just about neighbours who are self-isolating or vulnerable. Other people in the community who might also appreciate help are:
- stretched medical staff and volunteers
- staff and volunteers in key worker roles
- supermarket workers
- delivery drivers.
Remember it’s a marathon, not a sprint – your help will be even more crucial in a few week’s time. For now, the best thing to do is to check in on neighbours.
Staying safe when supporting others
- Let family and friends know what you’re doing.
- Support family, friends and neighbours by phone or video call.
- Stay at least 2 metres - about 3 steps - away from people you’re helping.
- Offer to run errands for people but stay outside of people’s homes.
- Keep washing your hands often for 20 seconds.
- Don’t take on too much - it's often better not to offer at all than to let someone down.
- If you’re trying to help someone with very serious issues – don’t be afraid to flag with appropriate statutory services.
Short videos on how to volunteer safely
Staying safe whilst Volunteering
Supporting Volunteers: aimed at informal volunteering groups
#ViralKindness postcard
There is a postcard people are downloading and putting through neighbours doors.
Download #viralkindness postcard
The British Red Cross is also compiling a list of Community Reserve Volunteers for which you can register yourself.