Pioneering Care Partnership are recruiting for a Healthwatch County Durham Communications and Marketing Officer
Job Purpose
- To support the development and implementation of an effective communication strategy, insuring it incorporates the widest possible range of communication channels and stakeholders.
- Assist in the development, delivery and co-ordination of HWCD’s communications particularly across digital platforms but encompassing traditional advertising formats also.
- Drive engagement and increase the awareness, visibility and access to HWCD’s services across the County and the region, resulting in increased engagement across all communities and stakeholders.
- To provide effective and efficient administrative support for Healthwatch as directed by the Project Lead.
- To support HWCD’s Chair and Board members in preparation of both internal and external meeting. Including papers, diary management and liaising with partners on their behalf where necessary.
- To provide support for outreach, engagement and volunteering work, assisting HWCD to achieve overarching engagement objectives and targets.
- To contribute to the marketing performance targets and milestones in-line with commissioner and funder expectations.
Job Description
1. To support the development and implementation of an effective communication strategy that incorporates the widest possible range of communication channels including WhatsApp, Webinars, social media, blogs, newsletters and traditional media to suit different community needs, to increase visibility and stakeholder engagement.
2. Support the development of the current HWCD website and improve our on-line presence with partners and stakeholder websites.
3. Write, proof and distribute creative copy for our various platforms, including website, PR and mailings and campaigns and support the production of HWCD’s Annual Report.
4. To co-ordinate between the Healthwatch team and external stakeholders in relation to events, health campaigns, PR, promotions and marketing activities.
5. To assist with increasing website hits, social media feeds and the number of individuals/organisations registered to receive regular e-bulletins/newsletters.
6. To assist with marketing and engagement work, identifying target audiences and using creative techniques to gather views from communities.
7. To communicate and build relationships with stakeholders.
8. To organize HWCD Board and team meetings, preparing papers and distributing, booking rooms and taking minutes.
9. To provide support for outreach, engagement and volunteering work, attending external events as required.
10. To deal with enquiries in a professional, courteous and prompt manner following the correct procedure at all times.
11. To ensure that all work tasks are completed to the agreed schedules and deadlines.
12. Carry out a range of administrative functions including processing mail, ordering and distributing office supplies and publicity materials, purchasing and handling sensitive and confidential information in line with PCP’s policies and procedures.
General
1. To uphold PCP’s Core Values at all times.
2. To operate within the policies and procedures of PCP, including confidentiality, safeguarding, information governance and data protection.
3. To actively take responsibility for your own Health & Safety and ensuring procedures are adhered to.
4. To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.
5. To undertake any training and development deemed appropriate.
6. To undertake any such duties required by the Project Lead.
To apply for this job and for further information, please go to: https://www.pcp.uk.net/copy-of-community-resilience-worker
Contact
Debbie Bugg
01325 313133
HR@pcp.uk.net
The closing date for this job is 3 February 2022 - 12:00am.

