Key Role
To effectively and efficiently deliver and sustain projects and services for the Pioneering CarePartnership (PCP).
To effectively develop and deliver Healthwatch, assisting the Board to ensure that Healthwatch operates in line with legislation and is accountable to the community.
To successfully line manage project teams and support achievement of performance targets and milestones in-line with commissioner, funder and PCP expectations.
To support the growth and development of projects as appropriate.
Job Description
1. To manage and develop Healthwatch as a local independent consumer champion for health and social care services ensuring it provides a focus of the voices of citizens.
2. To support and sustain the Healthwatch Board, including recruitment, induction, and training. Developing understanding of the landscape and health and social care systems.
3. To ensure that projects meet the needs of residents/beneficiaries through applying an asset based community development approach drawing on existing community strengths to build stronger, more sustainable communities for the future.
4. To performance manage allocated projects and complete all necessary reporting requirements in relation to allocated contracts.
5. To be responsible for developing, managing, implementing and monitoring an independent annual Healthwatch work plan linked to the overarching goals and priorities. Working closely with the Chair and Board to ensure quality, accountability ensuring that their independent priorities are based on intelligence and changing landscapes.
6. To ensure Healthwatch delivers an effective and credible Enter and View function in line with statutory requirements and best national practice.
7. To oversee robust research and intelligence systems to enable Healthwatch to effectively and constructively challenge how health and social care services are both commissioned and provided.
8. To successfully manage project staff and resources allocated to project delivery.
9. To ensure continuous improvement and develop projects in line with best practice, quality standards and local opportunities.
10. To maintain effective links with commissioners, partners and related organisations.
11. To ensure effective performance management to agreed indicators.
12. Enabling and empowering teams to ensure performance targets are met and progress reported to relevant funders/commissioners in a timely manner.
13. To conduct research, gather intelligence and respond to any trends or gaps identified.
14. To ensure effective data recording and management systems are in place and adhered to at all times.
15. To contribute to the planning, development, management and sustainability of projects in conjunction with the Project Development Manager and Head of Projects.
16. To ensure that all projects have an appropriate communications strategy and maximise PR and marketing opportunities.
17. To be an ambassador for PCP and represent the organisation at a number of different forums and events.
The closing date for this job is 24 October 2021 - 12:00am.