Domestic Abuse Support Worker
Fixed Term for 12 months
Hours: 37 per week
Pay Scale: NJC Scale 4 SCP 20 £19,819 – £20,541 dependent upon experience
We require a Domestic Abuse Support Workers to support our services. This is a full time (37 hour) posts. Could you please stipulate upon application which post is your preference.
Based in central Middlesbrough, we provide specialist services to increase the safety of women and their children. This is a front line post in a crisis intervention service and you will need excellent personal communication skills to deal with the wide range of people that use the centre. We need a highly organised person used to dealing with a range of sensitive issues and confidential information working under pressure. You will have excellent knowledge of a range of IT programmes.
Closing date for applications midnight 22nd July 2020 with a view to interviewing week commencing 27th July 2020.
MAIN DUTIES
- To provide advocacy, support and advice to service users on safety and practical issues which may include but is not exclusive to, Housing and Tenancy issues, Debt Management, Welfare Rights, Immigration, Legal Protection and access to Employment and Education.
- To manage a case load that meets the needs of various projects within the service.
- Conduct risk assessments and implement support and risk management plans to ensure outcomes are achieved safely and in accordance with agreed protocols.
- Ensure adherence to the safeguarding of children and adults.
- Work with the team to provide an instant access service through our duty system.
- Complete all relevant records in accordance with policies and procedures.
- To attend multi agency meetings on behalf of clients representing their needs and highlighting any concerns.
- Maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
- Discuss and identify with clients, their hopes and needs; creating an agreed action plan for positive change.
- Identify services, agencies and professionals that will assist the client to achieve the set goals agreed in the action plan, e.g. work, education and training organisations, housing bodies, support groups, therapists, etc.
- Support and assist clients to access the agreed services, agencies and professionals, including accompanying them to appointments as necessary.
- To have an awareness of both local and national government legislation and how it impacts on the work of the project and the communities in which the project works.
- Maintain up to date knowledge necessary to the service by actively seeking out and attending training relevant to the post.
- Attend managerial supervision and participate in annual appraisal of performance by the manager.
This is not an exhaustive list; the duties and responsibilities will change as the role is developed. You will be actively encouraged to bring your suggestions on good practice to the attention of your line manager.
The post holder will be expected to adhere to MSP policies and procedures and to work within our Women’s Aid accreditation frameworks.
As a women only centre, this post is only open to female applicants; The Occupational Requirement (Equality Act 2010, Schedule 9, Part 1) applies to this post.
If you would like to know more about our work see www.mysistersplace.org.uk
Application forms our downloadable from My Sisters Place website and can be submitted electronically to recruitment@mysistersplace.co.uk or can be requested from recruitment@mysistersplace.co.uk
Contact
Michelle O'Rourke
01642241864
recruitment@mysistersplace.co.uk
The closing date for this job is 22 July 2020 - 12:00am.