Submitted by hannah.roderick on 4 Jul 2018 - 4:06pm
Natasha Judge, Development & Delivery Manager Healthwatch South Tees reflects on the last year and invites you to share in her teams success and learning.
"This year has been exciting and challenging in equal measures with the transition from the previous local Healthwatch arrangements to a combined service covering the South Tees. The change in structure aligns to the new Single Health and Wellbeing Board covering both local authority areas and the South Tees Public Health Service. Beyond this, commissioners and providers of health care being responsible for two very similar populations in terms of their mortality and health care needs."
"With the ever-increasing demand on health and social care services and reduced resources, it is evident that collaborative and consistent working between organisations needs to become an integral part of service delivery. We all have a duty to offer the best possible service based on the assets we have available, offering sustainable support and care to those in need. We have ensured that we have used our experience and learning to the best of our ability, so that as Healthwatch South Tees continues to grow and develop, we provide a better service to those who want their voices heard, including the views of children, young people, adults and carers. We have built effective relationships with partners and stakeholders, so that what we are told about people’s experiences of health and social care are escalated in the appropriate ways, helping to shape the future commissioning and delivery of services."
"Throughout the year, we have received significant support from our expanding team of dedicated volunteers, who are passionate to make a difference. They have given their time, experiences and expertise to enhance the work we do, providing the opportunity for as many people as possible to have their say about what could and ought to be changed and improved within health and social care services. Towards the end of this year we have appointed to the Healthwatch South Tees Partnership Board – all bringing a wealth of experience, knowledge and enthusiasm. They will be focusing on building on the Healthwatch South Tees work to date and enhancing future work plan topics."
"I hope you find our Healthwatch Annual Report 2017-2018 both interesting and informative. Should you wish to read our reports in full please visit our websites or get in touch with us. I would like to take this opportunity to thank all those that have supported us, without who we could not give a voice to so many and look forward to the coming year."